Terms and Agreement

Welcome to Paws of Hope Veterinary Services

These Terms and Agreement govern your use of the Paws of Hope Veterinary Services website and our services. By accessing our website and utilizing our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use our website or services.

Use of Website and Services

Our website and services are provided for informational and educational purposes only. While we strive to ensure the accuracy and reliability of the information presented, we make no warranties or guarantees regarding the content. The information on our website should not be used as a substitute for professional veterinary advice, diagnosis, or treatment. Always consult with a licensed veterinarian for any concerns regarding your pet's health.

By using our website and services, you agree to use them for lawful purposes only. You may not use our website or services for any illegal activities, including but not limited to, hacking, distributing malicious software, or violating any laws or regulations. You are responsible for ensuring that your use of our website and services complies with all applicable laws and regulations in your jurisdiction.

Appointment Scheduling and Cancellation

You can schedule appointments through our website or by contacting our clinic directly. We reserve the right to confirm or deny appointments based on availability and our discretion. If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.

Payment and Refund Policy

Payment for our services is due at the time of the appointment. We accept various forms of payment, including cash, credit cards, and debit cards. If you have pet insurance, please provide us with the necessary information to process your claim. Any refunds will be issued at our discretion and in accordance with our refund policy.

Privacy and Confidentiality

We are committed to protecting your privacy and the confidentiality of your personal information. Any information you provide to us will be used in accordance with our Privacy Policy. We will not share your personal information with third parties without your consent, except as required by law or to provide our services.

Intellectual Property

All content on our website, including text, images, graphics, and logos, is the property of Paws of Hope Veterinary Services and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or otherwise use our content without our express written permission.

Limitation of Liability

Paws of Hope Veterinary Services shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website or services. This includes, but is not limited to, any damages resulting from the use or inability to use our website, unauthorized access to or alteration of your transmissions or data, or any other matter relating to our website or services.

Indemnification

You agree to indemnify and hold harmless Paws of Hope Veterinary Services, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our website or services, or your violation of these Terms and Agreement.

Governing Law

These Terms and Agreement shall be governed by and construed in accordance with the laws of the Russian Federation. Any disputes arising out of or in connection with these Terms and Agreement shall be subject to the exclusive jurisdiction of the courts of the Russian Federation.

Changes to Terms and Agreement

We reserve the right to modify or update these Terms and Agreement at any time without prior notice. Your continued use of our website and services after any such changes constitutes your acceptance of the new Terms and Agreement. It is your responsibility to review these Terms and Agreement periodically for any changes.